shipping and handling

Shipping

All items will be carefully packed and shipped in buble-wrapped envelope. Some items may come to you in a box. Shipping and handling charges are inclusive of wrapping, packaging and postage charges. After receipt of your full payment, your orders will be processed and shipped within three (3) business days.

All orders within Malaysia will be delivered via Pos Ekspres, unless otherwise requested. Please note that no signature is required upon delivery. We ship worldwide. All international orders will be delivered via Registered Airmail from Malaysia and signature is required upon delivery.

West Malaysia

Pos Ekspress (1 to 2 working days): RM4.00 for items below 250 grams.

Pos Laju (1 to 2 working days): RM7.00 for items below 250 grams.

East Malaysia

Pos Ekspress (1 to 2 working days): RM4.00 for items below 250 grams.

Pos Laju (1 to 2 working days): RM9.00 for items below 250 grams.

International

Registered airmail (7 to 15 working days): US Dollar $4.50 for first item and subsequently USD$1.00 for each additional item.

Please note that shipping and handling charges are subject to additional charges depending on the actual weight and/or your location. All duties or import taxes, if any, are entirely the responsibility of the buyer. We are not responsible for any additional charges imposed by the custom authorities or any inconveniences or delay in custom release of any parcels.

We will provide you a confirmation of your order being shipped including the registered tracking number, if applicable. If you have not receive your shipment after four (4) weeks, please contact us so that we can request a tracing report from the post office.